From shopfronts to warehouse loading bays to private garages, roller shutters are essential equipment for protecting property and keeping trespassers, vandals, or thieves out. However, whether they suffer wear and tear from weather exposure, accidental damage, or an attempted break-in, roller shutters can suddenly stop working.
When you experience signs that you need emergency shutter repairs, it’s crucial to get your roller shutter fixed as quickly as possible – otherwise, your building’s safety and security will remain compromised until it can be repaired.
To ensure your daily operations aren’t severely disrupted, you should call a provider of emergency roller shutter repairs that works around the clock. For example, at Roller Shutter UK, we’re available for call-outs at any time – whether day or night, you don’t have to worry about waiting until the next business day to phone for help.
To alleviate the stress of a stuck or broken-down roller shutter, we’re here to explain how the emergency repair process works, outlining what you can expect from our fast roller shutter repair service when you call the Roller Shutter UK team.
1) You call us for emergency shutter repairs
When you phone our helpline on 0800 328 9356, you’ll speak to a member of our team and discuss the details of your issue.
We’ll ask for as much information as possible about the type of roller shutter and the nature and severity of the problem, which will help us to assess the urgency of the situation and identify the right tools and parts to fix it.
Regardless of the hour – whether it’s morning, afternoon, or night – we’ll listen to your concerns, plan the best course of action, and let you know how quickly our engineers can get to your premises to provide a solution.
We pride ourselves on proactive communication, which improves the chances of a first-time fix as soon as we visit your site.
2) We come to your site and inspect your shutters
No matter when you reach out to us, we aim to be on-site within 2 to 4 hours of your call so we can get to work on your shutter.
Upon arrival at your commercial, industrial, or residential premises, we will conduct a thorough roller shutter inspection. This professional assessment ensures we can more accurately diagnose the fault and evaluate any damage.
Our qualified engineers are highly experienced in this area. Easily able to identify the signs and causes of problems like mechanical failure or misalignment, we can proceed to uncover the root of the issue and determine its scope.
Following the initial investigation, we can swiftly conclude which procedures and parts will be necessary to restore the shutter system.
3) We discuss your repair plan and provide a quote
After assessing the situation, we can provide you with the details of our repair plan and a cost estimate for the quoted work.
This will explain the extent of the repairs and specific materials required to fix your roller shutter, with a breakdown of the associated costs. We will only proceed with the repair once you have approved the repair plan and quote.
We always offer competitive prices for cost-effective repairs – the majority of which we are able to complete within 1 working day.
If we need to order an exact component that we do not currently have in stock, we will use our industry sources to get the part as soon as possible – securing your shutter in the meantime and maintaining clear communication throughout.
4) Our team will carry out high-quality repair work
Once you approve the quoted repairs, we will proceed with the agreed plan and restore your roller shutter to full functionality.
We carry a comprehensive collection of tools and common parts, which allows us to complete the majority of repair jobs in a single visit – meaning your shutters could be operational once again within several hours of your emergency call.
Our skilled engineers are well-versed in a variety of repair techniques, so they can finish the work efficiently while maintaining high standards. Our team only uses genuine parts and performs all repairs in compliance with safety regulations.
You can rest assured that you will experience minimal downtime and extend your shutter’s longevity with our high-quality repairs.
5) We test your shutters and offer maintenance advice
When the repair work is finished, we will meticulously test the shutter system to make sure it operates as smoothly as it should.
Our quality assurance tests include checking the alignment, tension, and lubrication of the mechanisms and testing any replacement parts – especially electric motors and wiring – to ensure optimal performance across the board.
This should give you peace of mind that your roller shutter is back in action to the same standard it was before the breakdown, if not better.
After finalising the repair, we can also provide tips on how to keep your shutter in good condition. On top of the many benefits of emergency shutter repairs, we also offer scheduled maintenance plans that can help prevent sudden malfunctions.
Contact us for emergency roller shutter callouts
As you can see, our process for emergency roller shutter repairs across the North West is straightforward, ensuring smooth and efficient repairs from start to finish. When you come to Roller Shutter UK, we can re-establish the security of your property in no time.
If you’re searching for reliable local roller shutter repairs, you’ve found the best team for the job – so contact us to benefit from:
- A 24/7 emergency call-out service across Lancashire and Cheshire
- The expertise of highly trained technicians with years of industry experience
- Customised solutions with speedy problem-solving and affordable pricing
- Comprehensive repairs with high-quality parts from trusted suppliers
- A client-centric approach with consistent communication and support
Ring 0800 328 9356 now to speak to a member of our team and kickstart the process to resolve your roller shutter failure ASAP.
As all-rounders when it comes to shutter systems, you can also reach out by phone or email if you’re interested in scheduling maintenance services or ordering replacement shutters. Send an enquiry to info@rollershutterservices.co.uk and we’ll get back to you!