When you need a way to keep your premises secure, while still allowing quick authorised access, electric roller shutters are a popular modern option for commercial buildings, industrial facilities, and private properties alike.
Not only do automated and remote controlled shutters make operation much faster and easier, but they also come with benefits like improved energy efficiency – helping businesses and homeowners to keep costs down while keeping the property secure.
Though the long-term savings in time, labour, and running costs make electric shutters worth it for many, the downside of a system with more moving parts than manual shutters is that there are more complicated components to keep track of.
If something goes wrong with an electric shutter, a DIY repair is far too risky – if you want to avoid making the problem worse, you’ll need to get a professional engineer to take a look and carry out emergency roller shutter repairs.
That’s where the Roller Shutter UK team can step in to help. We work with many different types of roller shutters, so if you’re having trouble with an electric shutter, you can count on our 24/7 repair service to fix it safely.
Here are just some of the common fixes we can complete for electric shutters to get them rolling again.
1) Motor malfunctions
In many cases, overusing the motor by constantly opening and closing the shutter too often can cause it to overheat. If an electric shutter stops working due to overheating, it should be left to cool down for at least a few hours before it can be operated again, and you should avoid running the motor too frequently – especially in hot weather.
If the shutter still won’t work after cooling down, the problem may be caused by parts wearing out, which is another result of overuse. One of our engineers can inspect the motor mechanism to identify the cause of a slow, noisy, or non-moving shutter, then repair or replace faulty parts to make sure the motor runs smoothly and quietly.
2) Power failures
Another common issue with an electrically powered shutter is that power failures can prevent the roller door from working. The first step in assessing a non-responsive shutter is to check the status of the power source – is there a known power outage, or has the supply been switched off? Is the shutter responsive again after the power has been restored?
If the power supply doesn’t seem to be the cause of a shutter failure, it’s likely that there is a fault somewhere in the system, such as damaged wiring or switches. Nobody should mess around with electrical wiring unless they’re trained to do so – which is why you should call a professional engineer to test the system and conduct experienced repairs.
3) Sensor problems
Most, if not all, electric shutters will have obstacle sensors on the bottom edge of the curtain for safety – preventing the shutter from closing on something or someone underneath it or coming down too quickly against the ground. If the sensor is dirty or damaged, then it won’t be able to detect obstacles or the distance to the ground correctly.
If there is no visible external damage or blockage, the manufacturer and/or installer of the shutter should be able to advise you on recalibrating the sensor to see if it just needs resetting. If not, there may be internal damage, so an engineer should inspect the system. We can assess the sensor and wiring and help you to source replacement parts if needed.
4) Control issues
Some of the things that make electric roller shutters so much simpler to use are keypad panels and remote controls. However, in areas where there are multiple shutters in the same vicinity, it’s possible for door code signals to get mixed up – preventing neighbouring shutters from working until the provider can resolve the code issues.
If you use a remote control to operate your shutter from a distance, but it doesn’t respond, the problem could be as simple as dead batteries or something a bit more complicated, like a damaged receiver. Clients we have installed electric shutter systems for can always get in touch if they experience control or automation problems.
5) Material damage
This isn’t exclusive to electric shutters, of course, as any roller shutter can break down due to external damage, but it’s one of the most obvious ways to stop a motorised shutter from operating properly. If the shutter is stuck or moving jerkily and making noises, it could be due to debris trapped in the mechanisms or slats bent out of shape.
These things can happen if a shutter isn’t cleaned or maintained properly, or if there has been an accidental impact that dented the panels. Forcing the shutter to open or close when there’s a misalignment or blockage can put more strain on the power system, so you should call us to replace any damaged parts and check the motor and electrics.
Contact us for electric shutter repair services
Problems with electric roller shutters can often be more intricate and require more specialised parts than manual shutters, so it’s important to call the experts as soon as possible when you notice any signs that you need an emergency shutter repair.
Here at Roller Shutter UK, we offer a range of services, from supplying and installing roller shutters to providing ongoing maintenance checks for legal safety compliance – and, of course, round-the-clock repairs for all kinds of roller shutter doors.
So, if you’re dealing with a faulty electric shutter, don’t waste any more time looking for a solution. Call us on 0800 328 9356 to report your roller shutter emergency, and we’ll be with you ASAP to diagnose the problem and get everything back up to standard.
We always offer high-quality services and competitive prices, but if you have any questions or would like a price estimate for repair work or a replacement shutter, you can always email the team at info@rollershutterservices.co.uk.